Call center is a bandwagon for the survival of the business and the service providers. It has reached a stature without which the survival of a business is not possible. The service of a call center has become pivotal over the years and it is only escalating as the day’s progress. Now, have you ever pondered what makes the service of a call center so compelling? One of the biggest reasons is their direct association with the clients which has undeviating influence in building up the relationship with the company. It is well known that retaining the client, is less time and cost consuming rather than running after new clients. Let’s go through some points where we can highlight the advantages of a call center services: